RETURN POLICY

Products:

If there is any damage to your purchase that occurred during the shipping process, notify Response Ready Medical® within THREE business days of package receipt for a free return and exchange or refund. If product packaging on a sterile item is damaged or breeched do not use the product and contact Response Ready Medical® for exchange.  If noticed after the THREE business day refund or return period, discard the damaged item immediately. Used, damaged, or expired items are non-refundable. 

Services:

Thank you for choosing Response Ready Medical® for your certification needs. We strive to provide the best learning experience for our students. Please review our cancellation policy below:

  1. Nonrefundable Classes: All class fees are nonrefundable unless a cancellation is made at least 24 hours prior to the scheduled start time of the class.
  2. Cancellation Procedure: To cancel your reservation, please contact us via website contact form, email, or by phone. Cancellations must be received at least 24 hours before the class begins to qualify for a refund or credit.
  3. Late Cancellations: Cancellations made less than 24 hours before the class will not be eligible for a refund or credit.
  4. Class Rescheduling: If you need to reschedule, please contact us at least 24 hours in advance. We will do our best to accommodate your request.
  5. No-Shows: Participants who do not attend the class without prior cancellation will not receive a refund or credit.

By enrolling in our classes, you agree to these terms. Thank you for your understanding, and we look forward to training with you!

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